Privacy
Policy

1. Information We Collect

We may collect the following types of personal information:

• Contact information — including your name, company name, email address, and phone number, when you submit an enquiry through our contact form.
• Communication data — including the content of any messages or correspondence you send to us.
• Technical data — including your IP address, browser type, operating system, and pages visited, collected automatically when you access our website.
• Cookie data — as described in our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and communicate with you directly.
• To provide information about Enervest's Firm, services, and operating model.
• To improve the performance and content of our website.
• To comply with applicable legal and regulatory obligations.
• To protect the security and integrity of our systems.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing

Where applicable under data protection law, we process your personal information on the following legal bases:

• Legitimate interests — to respond to enquiries and manage our business relationships.
• Consent — where you have provided explicit consent for a specific use.
• Legal obligation — where processing is required to comply with applicable law.

4. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact and enquiry data is typically retained for a period of up to 3 years, unless a longer retention period is required or permitted by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Sharing of Information

We may share your information with:

• Service providers — third parties who assist in operating our website or business (e.g. hosting providers, email services), subject to appropriate data protection agreements.
• Legal authorities — where required by law, court order, or regulatory requirement.
• Professional advisers — including lawyers, auditors, and consultants, where necessary.

We do not transfer your personal data outside of the EEA or UAE without ensuring appropriate safeguards are in place.

7. Cookies

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies — necessary for the website to function correctly.
• Analytics cookies — to understand how visitors interact with our website (e.g. Google Analytics).
• Preference cookies — to remember your settings and preferences.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data, subject to certain conditions.
• Right to restrict processing — to request that we limit the use of your data.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at info@enervest.com.co. We will respond within the timeframe required by applicable law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Enervest
Email: info@enervest.com.co
Website: www.enervest.com.co
Dubai: Office No 4204, U-Bora Office Tower, Business Bay, Dubai, UAE
Geneva: Place de la Fusterie 5bis, Geneva, Switzerland